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Frequently Asked Questions

How to get started with 2GIS Pro?​

  1. Register at pro.urbi.ae. By default, you will get access to a demo tariff.
  2. Create your first dashboard or follow recommendations on common analytics scenarios.

How is 2GIS Pro usage cost calculated?​

The cost depends on the territory, datasets, and additional features of your interest. To get a detailed calculation, send an email to support.pro@urbi.ae or submit a request at dev.2gis.com.

Can I use 2GIS Pro for free?​

New users have access to a free demo tariff for 14 days.

Which business tasks can be solved with 2GIS Pro?​

2GIS Pro helps solve a wide range of business tasks related to location selection, competitor analysis, customer base evaluation, and much more. Check out common analytics scenarios to find a starting point for your case.

What data can I work with in 2GIS Pro?​

You can purchase access to built-in system datasets that are collected and processed by the 2GIS team.

You can also upload your own data to 2GIS Pro and use it together with system datasets. For more details, see the Data section.

Is a collaborative access mode available?​

Yes, you can share your data or dashboards with other registered users and configure access levels. For more details, see the Managing access to a dashboard and Managing access to a dataset sections.

I am new to analytics, how quickly will I figure out 2GIS Pro?​

Read the user documentation, which contains detailed instructions for working with the tool.

Can I install 2GIS Pro services in my own infrastructure?​

Yes, you can install 2GIS Pro in a closed environment. For more information, see the On-Premise section.

I could not find an answer to my question​

Use the search in the documentation or contact technical support in one of the following ways:

  • In the 2GIS Pro interface, click the Question mark icon in the lower left corner, click the Feedback Feedback icon, write a message, and click Submit.
  • Write and send an email to support.pro@urbi.ae.